Terms of Service

These Terms of Service (Terms) govern your access to and use of the Open Slot website, mobile applications and related services (collectively the Service).

The Service is operated by A GOOD LIFE (Company, we, us, our). Open Slot is our trade name.

By creating an account, browsing, listing a space, listing yourself or your company as Talent, or making a booking you agree to these Terms.

1. The Service and our role

Open Slot is a marketplace that helps people discover and book creative spaces (Spaces) such as studios, podcast rooms and workshop venues, and creative professionals (Talent) such as photographers, makeup artists, models, anchors/hosts, stylists, influencers, hostesses and production companies.

We do not own, manage or control Spaces, and we are not the employer of any Talent, unless explicitly stated. Contracts for the use of a Space, or the engagement of Talent, are between the Space Owner or Talent (as applicable) and the Creator (person making the booking).

2. Eligibility and accounts

• You must be at least 18 years old and able to form a binding contract under the Indian Contract Act, 1872.
• You must provide accurate information and keep your account details updated.
• You are responsible for all activity on your account and for keeping login credentials secure.
• We may suspend or terminate accounts for suspected fraud, abuse or violations of these Terms.

3. Space Owner, Talent and Creator responsibilities

3.1 Space Owner responsibilities

Space Owners agree to:

• Provide accurate listing details including location, amenities, rules, capacity, pricing, availability and safety information.
• Ensure the Space is legally permitted for the listed use and complies with applicable laws, building codes, fire safety requirements and licensing requirements.
• Maintain the Space in safe working condition and disclose known hazards.
• Honor confirmed bookings except where cancellation is permitted under the applicable cancellation policy.

3.2 Talent responsibilities

Talent (individuals or companies offering photography, makeup, styling, modelling, hosting/anchoring, influencer or production services through the Service) agree to:

• Provide accurate profile details including services offered, portfolio, pricing, availability and any equipment or crew included.
• Hold any licenses, certifications or permits required to lawfully provide their services.
• Arrive on time and deliver the service described in the booking, or communicate promptly if unable to.
• Conduct themselves professionally and treat Creators, their guests and any Space with respect.
• Honor confirmed bookings except where cancellation is permitted under the applicable cancellation policy.

3.3 Creator responsibilities

Creators agree to:

• Use a Space only for the purpose described in the booking and comply with the Space Owner rules, and treat Talent professionally and provide a safe, lawful working environment.
• Respect neighbors, noise limits and local regulations.
• Leave a Space in the agreed condition and handle equipment and property with care.
• Not engage in illegal, unsafe or harmful activities, and not ask Talent to perform services outside what was booked without agreeing new terms.

4. Bookings

• A booking (of a Space, of Talent, or both together) is confirmed when the Creator receives confirmation through the Service and payment is successfully processed in app.
• The Space Owner or Talent may require additional details such as crew size, equipment list, schedule, shot list/brief and special requirements.
• Creators must arrive and depart, or receive Talent, within the booked time. Overtime may be charged at the applicable hourly rate stated in the listing.

5. Payments, fees and taxes

• Prices are shown in INR unless stated otherwise.
• We may charge service fees to Creators and or Space Owners/Talent. Fees will be displayed before checkout.
• Payment processing is handled through in app payment methods and may be supported by third party payment partners.
• By making or accepting a booking you authorize us and our payment partners to charge the selected payment method and to collect, hold and disburse payments as described in these Terms.
• Space Owners and Talent are responsible for determining and remitting any taxes applicable to their earnings and for complying with invoicing and GST requirements if applicable.

6. Security deposits, damage and no-shows

• A Space Owner may require a security deposit or pre authorization for a Space booking. If applicable it will be disclosed at checkout. Creators are responsible for damage beyond normal wear and tear caused by the Creator or their attendees.
• For a Talent booking, if the Creator or their team fails to provide a safe or lawful working environment, or requests services outside what was agreed, Talent may decline to continue the booking without being treated as having cancelled.
• If a Creator does not arrive for a confirmed booking (a Creator no-show), the booking is treated as used: no refund is due and the Space Owner or Talent is paid for it as for a completed booking. A Space Owner or Talent can mark a no-show from the start of the session until 24 hours after it ends, and the Creator is notified in the app. If you believe a no-show was marked in error, contact hello@openslot.cc.
• We may facilitate claims and evidence collection but we do not guarantee recovery. Any payout decisions may depend on the payment provider and the information supplied.

7. Cancellations and refunds

Cancellation terms may vary by listing and will be shown at booking. By booking you agree to the applicable cancellation policy.

7.1 Creator cancellations

• If the Creator cancels, refunds are determined by the listing cancellation policy and any non refundable fees disclosed at checkout.

7.2 Space Owner or Talent cancellations

• If a Space Owner or Talent cancels a confirmed booking, or Talent fails to show up (a no-show), the Creator will receive a refund for amounts paid for the booking. We may apply penalties including reduced ranking, fees or account suspension.

7.3 Force majeure

We may allow cancellations, refunds or credits where events outside reasonable control make the booking impracticable such as natural disasters, government restrictions, power outages, illness or serious safety issues.

8. Rules for shoots, recordings and workshops

Creators must ensure:

• Required permits, location permissions and releases are obtained.
• Music playback, public performance and recording comply with applicable rights and licenses.
• Use of drones, pyrotechnics, smoke effects, hazardous materials, animals or minors is disclosed in advance and permitted by the Space Owner.
• The Space is not used for adult content or explicit material unless the Space Owner explicitly permits it and it is legal in the location.
• When a booking includes Talent, the Creator and Talent agree in advance on image/content usage rights and any model releases, and neither party uses the resulting content beyond what both agreed.

9. Prohibited activities

You may not:

• Misrepresent your identity, booking purpose or Space/Talent details.
• Circumvent the Service to avoid fees including off platform payments for a booking with a Space Owner or Talent discovered through Open Slot.
• Post unlawful, infringing, defamatory or harmful content.
• Harass, discriminate against or threaten others.
• Attempt to access accounts or data you are not authorized to access.

10. Content and intellectual property

• You retain ownership of content you upload such as photos, portfolio work, descriptions and messages.
• You grant us a worldwide, non exclusive, royalty free license to host, use, reproduce, modify, publish and display your content to operate and market the Service.
• You represent you have the rights to upload the content and that it does not infringe third party rights.

11. Reviews and ratings

• Reviews of a Space or of Talent must be honest and based on actual experiences.
• We may remove reviews that violate our policies such as hate speech, extortion, irrelevant content or fraud.

12. Privacy

Our collection and use of personal data is described in our Privacy Policy. By using the Service you consent to our data practices as described there.

13. Disclaimers

• The Service is provided on an as is and as available basis.
• We do not guarantee that a Space or Talent will meet your requirements or that listings are error free.
• We are not responsible for acts or omissions of Space Owners, Talent, Creators or third parties, and we do not guarantee the quality, safety or outcome of any Talent's services.

14. Limitation of liability

To the maximum extent permitted by law:

• We will not be liable for indirect, incidental, special, consequential or punitive damages.
• Our total liability for any claim arising out of or relating to the Service will not exceed the service fees we received from the booking giving rise to the claim.

Some jurisdictions do not allow certain limitations so these limits may not apply to you.

15. Indemnity

You agree to indemnify and hold us harmless from claims, damages, losses and expenses including reasonable legal fees arising from your use of the Service, your content, your violation of these Terms or your interaction with any other user.

16. Dispute resolution and governing law

• You agree to first contact us to attempt to resolve disputes informally.
• These Terms will be governed by the laws of India.
• Courts located in New Delhi will have exclusive jurisdiction, subject to mandatory consumer protection laws.

17. Termination

You may stop using the Service at any time. We may suspend or terminate access if you violate these Terms, create risk for others or for legal compliance reasons. Sections that by their nature should survive termination will survive.

17.1 Blocking, reporting and suspension

• You can block another user from messaging you, and report a message or a listing, from inside the apps. A block stops messages between the two of you; it does not cancel bookings that already exist.
• We review reports and may remove content, restrict features, take listings offline, or suspend or terminate accounts for abuse, harassment, fraud, unlawful content or breaches of these Terms.
• A suspended account is signed out and cannot log in, and its listings are taken offline. We decide case by case how existing bookings are handled. To ask us to review a suspension, write to hello@openslot.cc.

18. Changes to these Terms

We may update these Terms from time to time. We will post the updated Terms and update the effective date. Continued use after changes means you accept the updated Terms.

19. Contact

Questions about these Terms: Email: hello@openslot.cc

Address: 23, Hauz Khas Village, New Delhi 110016

20. Additional terms for Space Owners

If you list a Space, you also agree:

• You are responsible for insurance for your Space and operations.
• You will not discriminate against Creators on the basis of protected characteristics.
• You will respond to booking requests and messages in a timely manner.
• You will provide accurate payout details and comply with tax reporting obligations.

21. Additional terms for Talent

If you list yourself, or your company, as Talent, you also agree:

• You are responsible for your own equipment, insurance and any assistants or crew you bring.
• You will not discriminate against Creators on the basis of protected characteristics.
• You will respond to booking requests and messages in a timely manner.
• You will provide accurate payout details and comply with tax reporting obligations.
• You will only accept bookings you are genuinely available and qualified to fulfil.