Trust & Safety

Trust you can see, not just promises.

The same three signals sit on every listing, and every booking is backed by a clear cancellation and payment policy.

On every listing

Verified studios

  • ID-checked owner on every listing
  • Confirmed equipment — what's listed is what's there
  • Real photos, not stock
98%
Bookings completed as planned
4.8★
Average creator rating, verified
If something's wrong

How disputes get resolved

Every booking keeps its chat, receipt, and rating in one thread — so if something doesn't match what was booked, there's a clear record to work from. Message the studio directly first; if you need us to step in, contact us with your booking code and we'll take it from there.

Payments

How your payment is handled

Payments are processed by Razorpay, a PCI-DSS compliant payment processor — Open Slot never stores your full card details. See our Privacy Policy for more on what we do and don't hold onto.

Report a concern

Trust or safety issue with a studio or booking?

Tell us the booking code and what happened — we look into every report.

Report a concern